Booking & Payment Policy - Full payment is required at the time of booking to secure your appointment. If payment is not received within 24 hours, the appointment will be automatically canceled.
Cancellation & Rescheduling Policy - Sessions can be rescheduled up to 48 hours before the appointment time. - Cancellations made within 48 hours of the session time will be charged in full. - If you cancel with more than 48 hours' notice, the session fee will remain as credit for future bookings.
Late Arrivals & No-Shows - If you are running late, please notify us as soon as possible. - If you arrive more than 20 minutes late without notice, the session will be considered a no-show and charged in full. - If you notify us in advance but arrive 15 minutes late or more, the therapist may decide whether to continue or reschedule.
Refund Policy - All session purchases are final. - Canceled sessions (with more than 48 hours’ notice) will be held as credit but are not refundable.
Questions? - If you have any questions about this policy, please contact us at hello@remindpsych.co
